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Update on UA's COVID-19 response

For the latest information about the University of Alaska's response to the evolving COVID-19 situation, visit alaska.edu/coronavirus19.

Kenai Peninsula College buildings are closed at this time. All business is being conducted remotely, or by appointment. For general questions, please call 907-262-0330 or email KPC.info@alaska.edu.

If you have particular questions regarding technology or need assistance to connect to KPC remotely, call 907-262-0351. If you would like to get more information on classes or set up an appointment for Counseling and Advising, please call 907-262-0383 or email kpc.counseling@alaska.edu. For the Kachemak Bay Campus in Homer, please call Nancy Johnson at 907-235-1655 or email nejohnson2@alaska.edu. 

© 2019 Kenai Peninsula College. All rights reserved.
University of Alaska Anchorage

Student Accounts

Due to Covid-19 related campus closures the Student Accounts and Refunds physical office located on the Kenai River Campus is closed. We are available to assist students by phone, 907. 262-0303, or by email kpc.acctsrec@alaska.edu.

Student Accounts and Refunds is located on the Kenai River Campus in Student Services. We are available to assist with student account sponsorships, financial aid disbursements, refunds, tax questions, military, veteran billing, cashiering questions, and collections questions. 

  • Where is my money? Refunds

    If the total amount of your financial aid is greater than the amount of your bill, you will receive a refund. The University has 14 days to disburse the credit on a student’s account from the date in which the credit was created. Please check your UAOnline account – once your term balance shows a $0.00 balance, a direct deposit should be in your designated bank account within 3 to 4 business days or a check to your mailing address on file within 7 to 10 business days. It is very important to keep your address up to date on UAOnline. Excess financial aid cannot typically be used to pay for previous balances, according to Federal Regulations.

    • The fastest way to receive your money is to sign up for Direct Deposit on UAOnline.
    • Due to the high volume of refunds at the beginning of each semester, please allow 5-10 business days for processing.
  • Private Donor Scholarships

    The disbursement's office processes paper scholarship checks received from private donors. Please see instructions below to make sure all necessary information is included with your check.

    Checks may be mailed to:
    Kenai Peninsula College
    156 College Road
    Soldotna, AK 99669 

    Students applying for private scholarships, please refer donors to this website for instructions. 

    Please note that scholarship checks will be applied to your student account AFTER the add/drop deadline for the semester being awarded. 

    Checks must be received (and signed if necessary) BEFORE the payment deadline in order to avoid late fees.

    Donor Instructions

    • Please make check payable to: Kenai Peninsula College. If checks are made out to student, university and student or otherwise, anticipate delays in processing.
    • Mail checks to address above.
    • Instructions or award letters should accompany checks that include: recipients full name, student UA ID number (NOTE: Do not include student's SSN, it violates University FERPA. You may use last four digits of SSN and DOB if unable to provide UA ID), specific term award, and any additional requirements such as GPA or number of credits enrolled. 

     Other Tips:

    • KPC will do our best to comply with the donor requirements, but only to the point of award to the student's account. It is up to the donor to track the student's progress or otherwise beyond the point of award
    • Donors are encouraged to ONLY include pertinent, relevant requirements in their award letter
    • We prioritize our workload based on complete information provided by the donor, to ensure timely processing it is important you include student ID numbers
    • KPC does not encourage scholarship funds to roll over to next semester as it is not ideal for IRS reporting to split an award between two calendar years.
  • Scholarship Instructions for Students

    Step One - Authorization 

    Gain the appropriate authorization from the agency/donor/sponsor you are working with. They will need to send KPC the proper authorization. We cannot process anything until we have the written authorization from the agency/donor/sponsor. We will not contact them on your behalf. It is your responsibility to contact them.

    Step Two - School Process

    Once KPC has received the proper authorization, the charges that are authorized should clear off of your account. We process daily; however, during peak times, it may take 5-7 business days to see those charges cleared from your account. Monitor your account on UAOnline.

    Tips:

    • If you change your schedule after the original authorization was processed, please let our offices know so we can review and adjust your student account as needed.
    • If the agency does not cover all the costs/charges on your student account, you will be responsible for paying the remaining amounts by the payment deadline or your account will be subject to late fees and holds preventing future registration. 
    • Authorization must be received prior to the payment deadline to avoid late fees. 
  • Sponsorship Instructions for Agencies

    Step One - Authorization 

    Each semester we require your agency to issue an authorization to invoice. The authorization must include itemized costs covered by your agency and for which student(s). This can be in the form of a purchase order or a letter of authorization.  

    Below is a list of required information we must have from you:

    • Must be on official letterhead or use KPC’s Agency Authorization for Billing.
    • List all of the students and their UA student ID numbers.
    • List what expenses you are paying with a maximum amount not to exceed.
    • Include contact information with a billing address.

    Step Two - School process request

    The Student Accounts office will use your authorization to clear the charges from the student account. Any remaining balance on the student account will become the student’s responsibility. Students may view their account on UAOnline.

     Step Three - Billing 

    Approximately midway through the semester, KPC will finalize the semester invoice for your agency to pay. This invoice will be mailed to the billing address indicated on the authorization letter. If you prefer an invoice emailed, please let us know on the authorization. 

    Step Four - Pay Bill

    You may send paper checks to:
    Kenai Peninsula College
    Attn: Cashiering
    156 College Road
    Soldotna, AK 99669

    Or you may contact the Accounts Payable Office at (907) 262-0308 to set up electronic payment (ACH/EFT).

  • Military, TA, and Veteran Billing

    Students MUST request to use their benefits each semester that they are enrolled!

    Chapter 33 Benefits
    Students receiving federal financial aid and are utilizing the Post 9/11 GI Bill (Chapter 33) benefits will receive their financial aid refund after the add/drop date. If your financial aid exceeds the total cost of your tuition and fees you will receive an initial refund and a subsequent refund after the add/drop date, when tuition and fee amounts are certified. This allows more accurate reporting of tuition and fees. An outstanding balance will appear on your student account until payment is received from the Department of Veteran's Affairs.

    Tuition Assistance Forms
    Tuition Assistance forms or TA's must be presented to each campus of attendance. The school on the form must match the school of attendance. KPC enrollee's should have their forms emailed to the Student Account Office, or you may drop them off during normal business hours

  • Returned, lost, stolen checks

    Returned checks
    Paper checks will be mailed to your mailing address. If your check is returned due to a bad mailing address, a hold will be placed on your account until your address has been updated on UAOnline. Once you have updated your address, contact the student accounts office to make arrangements for having your check resent to you.

    Lost Checks 
    If you believe your check is lost or have not received it within 10 business days from the date it was issued, contact the student accounts office to have a stop pay filed on the check. A non-refundable fee of $18.50 applies to all stop pays and will be deducted from the amount of the check. A replacement check will be issued, this process generally takes 5-7 business days.  

    Unclaimed Checks 
    KPC makes an attempt to notify payees of uncashed checks on an annual basis. If you have a stale dated check, you may return it to the student accounts office to have it reissued at no cost. If you no longer have the check or never received it, you may request a stop pay and have the check reissued. Checks that have been issued more than 180 days ago and remain uncashed which are not Federal Financial Aid disbursements, may be turned over to the State of Alaska Unclaimed Property.  Federal Financial Aid disbursements will be returned to the Federal Government in lieu of the State of Alaska Unclaimed Property office.

  • IRS 1098-T Form

    The IRS 1098-T, tuition statement, reports qualified tuition and related expenses reportable by an eligible educational institution. Education tax credits may be available if you are paying education costs for yourself or a student who is a member of your immediate family. IRS Form 1098-T enables you to determine if you qualify for one or more of these education tax credits. Additional instructions are available on the IRS Website. You may also call the UA 1098-T hotline at 1 (877) 563-7605 for more information. 

    Additional questions? Please visit the University of Alaska 1098-T FAQ's

    How to print your 1098-T: 

    Go to UAOnline 

    1. Login to the secured area (This can only be done by the student receiving the 1098-T)
    2. Select Student Services, Financial Aid & Account Information
    3. Select Student Account
    4. Select Tax Notification
    5. Enter Tax Year and submit 

    Please note: The 1098-T is based on a single calendar year, Jan. 1- Dec. 31 of any year and NOT the academic or aid year.


 Contact


Rob Knapp
UAA - Kenai Peninsula Campus
Rob Knapp
Accounts Receivable Technician
rvknapp@alaska.edu
(907) 262-0303
Enid S. McLane Building (EMB) 169H

 

 

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